Privacy Policy — jili689
At jili689, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use it, and the rights you have over your own information.
Our Privacy Commitments
Six ways jili689 protects your personal data and keeps your information secure at all times
Bank-Grade Encryption
All data transmitted between your device and jili689 is protected using TLS 1.3 encryption — the same standard used by major Philippine banks like BPI and BDO. Your personal details and payment information are never sent in plain text across any network.
No Data Selling — Ever
jili689 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate your account, process transactions, and improve your experience on the jili689 platform. Full stop.
Minimal Data Collection
We only collect the personal data that is strictly necessary to operate your jili689 account, comply with PAGCOR regulatory requirements, and process your GCash, PayMaya, or bank transactions. We do not collect data we don't need.
Your Data, Your Control
Registered jili689 players have the right to access, correct, and request deletion of their personal data at any time, subject to regulatory retention requirements. Contact our support team to exercise any of your data rights — we'll respond within 30 days.
Regulatory Compliance
jili689 processes personal data in accordance with applicable Philippine data protection laws and PAGCOR regulatory requirements. Our data handling practices are reviewed regularly to ensure ongoing compliance with evolving legal standards.
Marketing Opt-Out
Promotional emails and push notifications from jili689 are always opt-in. If you no longer wish to receive marketing communications, you can unsubscribe at any time via your account settings or by contacting our support team — no questions asked.
Summary: jili689 collects only the data needed to run your account and comply with regulations. We do not sell your data. You have the right to access, correct, and delete your information. By using jili689, you agree to this Privacy Policy.
1 Introduction
This Privacy Policy ("Policy") describes how jili689 ("jili689," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the jili689 online gaming platform at jili689.app and its associated mobile applications (collectively, the "Platform").
jili689 is committed to protecting the privacy of all users, particularly Filipino players whose personal data is processed in connection with their use of the Platform. This Policy is intended to be transparent about our data practices and to help you make informed decisions about the information you share with us.
By registering an account, making a deposit, or otherwise using the jili689 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.
This Policy should be read alongside the jili689 Terms & Conditions, which govern your use of the Platform as a whole.
2 Personal Data We Collect
jili689 collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (passport, driver's license, SSS/UMID) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, regulatory notices |
| Financial Data | GCash account reference, PayMaya reference, bank account name and number (BPI, BDO, Metrobank) | Processing deposits and withdrawals, fraud prevention |
| Transaction Data | Deposit history, withdrawal history, game wager records, bonus usage | Account management, regulatory compliance, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, geolocation compliance |
| Usage Data | Pages visited, games played, session duration, feature interactions | Platform improvement, personalization, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
jili689 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by applicable law or regulation (for example, collecting information related to responsible gaming self-exclusion requests).
3 How We Collect Your Data
jili689 collects personal data through the following means:
- Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
- Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
- Payment Providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors when you make deposits or withdrawals;
- Identity Verification Services: Data received from third-party KYC and identity verification providers used to confirm your identity and age in compliance with regulatory requirements;
- Fraud Prevention Services: Risk signals and device fingerprint data received from fraud detection partners to protect the integrity of the Platform.
jili689 will never ask for your full payment card number, GCash PIN, or online banking password. If you receive any communication claiming to be from jili689 and requesting such information, treat it as fraudulent and contact our support team immediately.
4 How We Use Your Personal Data
jili689 uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and administer your jili689 player account, including processing your registration, verifying your identity, and managing your account settings;
- Transaction Processing: To process deposits via GCash, PayMaya, and Philippine bank transfers, and to process withdrawal requests to your registered payment method;
- Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations, including mandatory record-keeping and reporting obligations;
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other security threats to the Platform;
- Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to enforce self-exclusion requests, and to apply deposit limits and other responsible gaming tools requested by players;
- Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
- Platform Improvement: To analyze usage patterns, identify technical issues, and improve the features, performance, and user experience of the jili689 Platform;
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may opt out at any time.
5 Legal Basis for Processing
jili689 processes your personal data on the following legal bases under applicable Philippine data protection law:
- Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to when registering your jili689 account, including account management and transaction processing;
- Legal Obligation: Processing required to comply with PAGCOR regulations, AML laws, tax reporting obligations, and other applicable Philippine legal requirements;
- Legitimate Interests: Processing carried out for jili689's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
- Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6 Data Sharing & Disclosure
jili689 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
- Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals;
- KYC and Identity Verification Providers: Third-party services used to verify your identity and age in compliance with regulatory requirements;
- Fraud Prevention and Security Partners: Service providers that assist jili689 in detecting and preventing fraudulent activity on the Platform;
- Regulatory Authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory instruction;
- Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements;
- Professional Advisors: Legal counsel, auditors, and other professional advisors, where necessary for the conduct of jili689's business operations.
Important: All third parties with whom jili689 shares personal data are contractually required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection laws. jili689 remains responsible for ensuring that such third parties meet these obligations.
7 Cookies & Tracking Technologies
jili689 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.
The following types of cookies are used on jili689:
- Essential Cookies: Required for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled without affecting Platform functionality;
- Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement;
- Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats;
- Preference Cookies: Used to remember your language, display, and notification preferences across sessions.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain features of the jili689 Platform from functioning correctly. jili689 does not use cookies to serve third-party advertising.
8 Data Retention
jili689 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
- Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AML regulatory requirements;
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations;
- KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later;
- Support Communications: Retained for up to three (3) years from the date of the last communication, for dispute resolution and quality assurance purposes;
- Technical and Usage Data: Retained for up to two (2) years from collection, unless required for longer retention for security or legal purposes.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jili689's data disposal procedures.
9 Data Security
jili689 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- TLS 1.3 encryption for all data transmitted between your device and the jili689 Platform;
- AES-256 encryption for sensitive data stored in jili689 databases;
- Multi-factor authentication requirements for administrative access to systems containing personal data;
- Regular security audits and penetration testing of the Platform infrastructure;
- Strict access controls ensuring that personal data is accessible only to jili689 personnel who require it to perform their job functions;
- Continuous monitoring of Platform systems for unauthorized access attempts and anomalous activity.
While jili689 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, jili689 will notify affected players and relevant authorities in accordance with applicable law.
10 Your Data Rights
As a jili689 player, you have the following rights with respect to your personal data, subject to applicable legal limitations:
- Right of Access: You have the right to request a copy of the personal data jili689 holds about you, along with information about how it is being used;
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by jili689;
- Right to Erasure: You have the right to request deletion of your personal data, subject to jili689's legal and regulatory retention obligations;
- Right to Restriction: You have the right to request that jili689 restrict the processing of your personal data in certain circumstances;
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format;
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, please contact the jili689 support team via live chat or email. We will respond to all valid requests within thirty (30) calendar days. In some cases, we may need to verify your identity before processing your request.
11 Children's Privacy
The jili689 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jili689 does not knowingly collect personal data from individuals under the age of 21.
If jili689 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.
If you believe that a minor has registered an account on jili689, please contact our support team immediately so that we can take appropriate action.
12 Third-Party Links
The jili689 Platform may contain links to third-party websites or services, including payment provider portals and regulatory authority websites. This Privacy Policy applies solely to the jili689 Platform and does not govern the data practices of any third-party websites or services.
jili689 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of jili689, including GCash, PayMaya, and your banking provider.
13 Updates to This Privacy Policy
jili689 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jili689 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the jili689 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of any changes.
14 Contact & Data Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jili689, please contact us through the following channels:
- Live Chat: Available 24/7 directly on the jili689 Platform — the fastest way to reach our support team
- Email: [email protected]
Our team is available around the clock to assist players across Manila, Cebu, Davao, Quezon City, Makati, and all other areas of the Philippines. We aim to respond to all privacy-related inquiries within five (5) business days, and to formal data rights requests within thirty (30) calendar days.
This Privacy Policy was last updated on January 1, 2026. By continuing to use jili689 after this date, you confirm your acceptance of this Policy as currently published.